Frequently Asked Questions
How do I place an order?
Browse our products, add items to cart, and proceed to checkout. Choose your payment method and confirm your order.
What payment methods do you accept?
We accept Cash on Delivery, bKash, Nagad, SSLCommerz (credit/debit cards), and Stripe.
How long does delivery take?
Dhaka: 1-3 days. Outside Dhaka: 3-7 days. You will receive a tracking number once your order ships.
Can I return prescription glasses?
Prescription lenses cannot be returned. Non-prescription frames can be returned within 7 days if unused.
Do you offer virtual try-on?
Virtual try-on is coming soon! Stay tuned for our AR-powered frame fitting tool.